Exterminator & Pest Control Leads - Why They Are Crucial To Your Small business
In the cold season we would probably love to hear the phone ring with a large bug project, but that never ensues. Our services are indispensable all year, but our demand, in almost all locations of the country, takes place in a four- to five-month period in spring and summer. Most of us know how essential leads are.
Their pest control lead generation campaigns are targeted to various service-types, from bed bugs, to termites to general ant control services. Basically every new lead they generate is in decision-making mode and in line to hire a pest management service.
This leads service generates its own pest control prospects and leads, and leads them to you in real time! You respond to the call, and earn the customer. The donkeywork of generating customer calls is entirely handled by these exterminator lead gen experts.
Just imagine, as much as 35% of your entire call total are simple requests for more facts. If your company executes inspections, you could be losing more than you know. Have you instructed your phone handlers to convert questions into leads? This is a must do if your company is to maintain an acceptable cost per customer acquisition. I often find that the simple design of those phone calls is not scripted in any way in some firms. We think individuals know how to sell on the phone and that they just need to know what services we provide. Not true. Talking with prospective customers on the phone needs and is a science to be taught into those employees who are customer facing. Those phone handlers are the front line of your business. Train and here monitor them closely.